QUALITY

It is the mantra of IPCQ to provide superior customer service by maintaining a continued focus on improving our client’s assets by offering services and support throughout the complete asset life cycle.

The directors of IPCQ commit to personally overseeing all projects to ensure the highest standard, delivering your project on time and on budget. We ensure our customer satisfaction through the continuous improvement of our Quality Management system which is accredited to ISO 9001:2008 as well as certified through CSIRO PCCP (Painting Contractors Certification Program).

The nature of our work places particular emphasis upon experience, workmanship, capability and quality. The Management of IPCQ attach major importance in determining client needs and expectations and measuring how well we satisfy them.

Utilising knowledgeable and trained staff as well as the combined expertise of Directors, Managers, Supervisors and the Quality Assurance team is an integral part of achieving the Quality Objectives. IPCQ ensure that all work completed is regularly inspected and assessed against the highest standards to measure our performance against objectives and to ensure the continual improvement of our Quality Management System.